Frequently Asked Questions (FAQ)
1. What materials are your underwear made from?
Our underwear is crafted from high-quality materials including cotton, modal, microfiber, and blends designed for comfort, breathability, and durability.
2. How do I choose the right size?
Please refer to our size chart available on each product page. If you’re between sizes or unsure, feel free to contact our customer service for personalized advice.
3. What is your return policy?
We accept returns within 30 days of purchase for unused and unworn items with original packaging. Please contact us before returning any items.
4. How long does shipping take?
Standard shipping within the U.S. typically takes 5-7 business days. Expedited options are available at checkout.
5. Do you ship internationally?
Currently, we only ship within the United States.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
7. Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. Please contact customer support immediately for assistance.
8. How do I care for my underwear?
For best results, machine wash cold with like colors and tumble dry low. Avoid bleach and ironing to maintain fabric quality.